Like many community halls, we occasionally receive cancellations at short notice, which can make it difficult to re-let the hall and can affect the income needed to keep it running for everyone. The new policy is intended to be fair to all users while helping us look after this much-loved community facility.
We know that sometimes unexpected situations arise. If there are exceptional circumstances, the Board of Trustees may, at its discretion, agree to a full refund regardless of when the booking is cancelled. Each request will be considered individually.
We value your input! If you have any questions, feedback, or just want to say hello, our team is ready to assist you. Please don't hesitate to reach out using our contact form.